Welcome to NM Gemstone Jewels. Our expertise lies in crafting a diverse range of fashion and fine jewelry. Rest assured, we will promptly respond with the most competitive pricing tailored to your needs. At NM Gemstone Jewels, we take pride in offering extensive customization options. Your vision and personal touch matter to us, and we are committed to bringing your jewelry ideas to life. Here are the key aspects that you can personalize. If you ordered a ring and did not specify the ring size, please confirm your ring size within 24 hours. If we do not receive confirmation within 24 hours, we will send the ring in the standard size, US 7. Customized and Personalized Item Policy. At NM Gemstone Jewels, we strive to provide our customers with high-quality, customized, and personalized items. We can adjust the ring size to ensure a perfect fit. If you have a specific design in mind or wish to modify an existing piece, we’re here to make it happen. We offer a variety of metals to choose from, including 925 Sterling Silver, 10k Gold Plated, 14k Gold Plated, and 18k Gold Plated. Pick from White, Rose, or Yellow metal hues to suit your preferences. Elevate your jewelry with a choice of colored gemstones such as Red, Green, Yellow, Blue, Black, and more. Personalize your jewelry with engraving. Please note that the number of characters will depend on the available space in the jewelry piece. At NM Gemstone Jewels, we are dedicated to transforming your jewelry into a unique and personalized masterpiece. Your satisfaction is our utmost priority, and we look forward to assisting you in creating the perfect jewelry piece that reflects your style and preferences. Customers can customize their items by following the instructions provided on the product page. This may include choosing colors, adding text, designs, size, engraving or uploading images. Once the customization details are submitted, our team will review the design. Customers may receive a proof for approval before production begins. Custom items require additional time to produce. It is the customer’s responsibility to provide accurate information for customization. Double-check all spelling, dates, and design choices before submitting your order. NM Gemstone Jewels is not responsible for errors in customization details provided by the customer. Changes to customization details must be made within 24 hours of placing the order. After this period, changes may not be possible. Orders for customized items can be canceled within 24 hours of placing the order. After this period, cancellations are not permitted. Customized and personalized items are non-returnable and non-refundable unless there is a manufacturing defect or an error on our part. Provide detailed information and photographs of the defect or error. This does not cover normal wear and tear or misuse. If your custom item requires repair, please contact our customer service team for assistance. We strive to prepare and package your order with the utmost precision during this time. Depending on your location, you can expect your order to arrive within the following time frames. We want your experience with NM Gemstone Jewels to be nothing short of exceptional. Before returning any item, please reach out to us. We will provide you with our return address and guide you through the process. Contacting us beforehand ensures that we can streamline the return procedure for you. If you receive a product with a manufacturing defect, we will address the issue promptly. In cases where your item sustains damage during transit, we will assist you in resolving the matter. If a customer wishes to initiate a return, they must provide a valid reason supported by proper evidence. Valid reasons may include but are not limited to: item received is damaged, item received is significantly different from the description, or the wrong item was received. Customers must provide clear evidence, such as photos or descriptions, to support their reason for return. We reserve the right to request additional information or evidence to validate the reason for return before authorizing the return process. To prolong the beauty and durability of your gold plated silver jewelry. Remove gold plated silver jewelry before showering, swimming, or engaging in activities where it may come into contact with water. Harsh chemicals present in perfumes, lotions, hairsprays, and cleaning products can accelerate tarnishing and fading. Put on your jewelry after applying these products to prevent exposure. Store gold plated silver jewelry in a dry, cool place away from direct sunlight. Consider storing each piece in a separate pouch or compartment to prevent scratching and tangling. Use a soft cloth to gently wipe the jewelry after each wear to remove any oils and dirt that may have accumulated. Avoid using abrasive cleaners or harsh chemicals as they can damage the plating. Minimize contact with rough surfaces and abrasive materials to prevent scratches and wear on the gold plating. If the plating starts to fade or wear off, consider having the jewelry re-plated by a professional jeweler to restore its appearance. Your feedback holds immense significance for us. We value your input and continuously strive to improve our services. Your satisfaction is our ultimate goal, and we aim to reciprocate your positivity. If you encounter any questions or issues with your order, please do not hesitate to get in touch with us. We are committed to resolving any problems to your satisfaction. You may also like these searches.
